Payment Policy
This Payment Policy explains how payments are processed when placing an order through our website. It outlines the available payment methods, how transactions are authorised, and how payment information is handled. By selecting a payment method and completing a purchase, the customer authorizes the payment to be processed through the chosen provider.
Accepted Payment Methods
We accept several secure payment methods to complete purchases. These include:
- Digital wallets: Shop Pay, Google Pay, Apple Pay
- Credit and debit cards: Visa, Mastercard, Maestro, American Express
The availability of certain payment methods may depend on the customer’s location, device, or payment provider.
Pricing and Charges
All prices displayed on the website represent the final amount for the product. All payments are processed in British Pounds. No additional shipping fees are added during checkout. The full payable amount is clearly shown before the order is confirmed.
Payment Processing
Payments are processed through trusted third-party payment gateways. These providers handle the transaction securely using SSL encryption. Financial information, including complete card details, is processed directly by the payment provider and is not shared with or stored by the store.
When You Are Charged
Payment is charged at the time the order is placed. If a payment is declined, unauthorized, or otherwise unsuccessful, the order will not be confirmed. In such cases, the customer must need to choose another payment method to complete the purchase.
Security
Transactions are protected using industry-standard SSL encryption and security controls. Full card details are not stored on the store’s servers, helping reduce the risk of unauthorized access to sensitive financial information.
Transparency and Agreements
By completing a purchase, the customer confirms agreement with the website’s Terms of Service. These terms describe the conditions related to orders, payments, deliveries, returns, and other aspects of using the website.
Privacy
Personal information provided during the checkout process is handled in accordance with applicable data protection regulations. Details about how information is collected, used, and protected are explained in the Privacy Policy.
Failed or Reversed Payments
Orders cannot be processed or shipped if payment is unsuccessful or disputed. If a payment is reversed after an order has already been fulfilled, the customer will be contacted to resolve the outstanding balance.
Refunds
Refunds are issued to the original payment method. The time required for the refund to appear may vary depending on the payment provider or the customer’s financial institution. For more information, see our Return and Refund Policy.